Terms of Service

HyperMonitors provides uptime and status monitoring: we run periodic checks against endpoints you configure, record the results, notify you of incidents, and publish status pages. The service is provided on a best-effort basis. We do not offer a service level agreement (SLA) on free tiers, and monitoring results may occasionally be delayed or missed due to factors outside our control.

You may only monitor endpoints that you own or otherwise have explicit permission to monitor. You must not use the service to probe, scan or burden systems you do not control, or in any way that constitutes abuse. You must not use the alerting features — including SMS and webhook notifications — to send spam, harass others, or generate excessive or malicious traffic.

You are responsible for keeping your login credentials secure and for all activity under your account. You must provide accurate account information and promptly notify us of any unauthorised use.

Paid plans are billed monthly or annually through Stripe. Upgrading to a paid plan includes a first month free trial; unless you cancel before the trial ends, your subscription then renews automatically at the plan's rate. You can cancel at any time from the Stripe billing portal linked in your account. Cancellation stops future renewals but does not entitle you to a refund for partial billing periods.

The service is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that monitoring will be uninterrupted, error-free, or that it will detect every incident. To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential damages, or for losses arising from missed, delayed or inaccurate alerts. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

You may stop using the service and delete your account at any time. We may suspend or terminate accounts that violate these Terms or that create risk or legal exposure. On termination, your right to use the service ends and associated data is deleted in line with our Privacy Policy.

These Terms are governed by the laws of Austria and the applicable law of the European Union, without regard to conflict-of-law rules. The courts competent for Austria shall have jurisdiction, to the extent permitted by applicable consumer protection law.